DIGITAL TRANSFORMATION @ SPEED
|
Our creative Co-Extend model prepares your CxO peers to take on this digital leadership role.
Fusion teams of IT and business team members co-deliver with the shared engineering skills.
We work with your CxOs peers to shift to an orchestration approach that mitigates the risks.
Virtuos Digital was born as Customer Experience Consultancy in 2008 bringing CRM stack of technologies on the cloud to augment business processes for mid-sized to large enterprises. Our Core competencies lie in weaving together the three disciplines i.e the customer experience (CX), employee experience (EX), and everything experience (XX) to deliver Total Experience (TX).
In TX—Total Experience, these elements work together to deliver an integrated experience that aligns with customer and employee expectations while ensuring seamless data flow and collaboration across the entire business ecosystem.
The "customer at heart" is neither a philosophy nor a philanthropy—we breathe and breed customer success everyday—because we and the customer are always inseparable.
Our high-performance consulting services are honed through rich experience of delivering Customer Experience Projects to over 300 clients globally.
Virtuoso Team leaders have a unique culture of constant self-improvement creating high performing teams to high performing systems.
Work is not just a passion alone and it’s our obsession to transcend industry boundaries harnessing the power of AI, Cloud and Digital.
Providing a safe environment for customers and their data promotes trust, but we go a long way. Trust has always been the foundation since our inception.
Virtuos Digital (VDC) helps mid-sized and large enterprise customers in creating digital and AI capabilities that give them a lasting competitive advantage. That’s only possible when five core capabilities are rewired across dozens of customer journeys and core business processes.
Digital Transformation is about transcending to the next level by creating a new “digital hood” leveraging top-notch AI, Cloud, and Platform Engineering capabilities to augment processes and accelerate business for phenomenal growth.
At Virtuos Digital, we create and use Moments of Truth to enhance your CX with Industry’s first and most building blocks.
Accelerating the delivery of applications including no code & superapps at a pace which produces business outcomes.
Identifying the strategic opportunities of Generative AI and Other AI technologies and implementing them to capture its value .
Leveraging top-notch CRM Technology Platforms (including no-code) to deliver superior Customer Experience (CX) across channels.
Automating processes to proactively manage contracts from the initiation stage through the award, compliance and renewal stages.
Boost workforce digital dexterity and performance through an engaging and intuitive work environment powered by Digital & AI.
CRM and Customer Experience are two sides of the same coin. CRM—Customer Relationship Management is about Technology Stack that will be built around core Customer Processes namely Sales, Service, Marketing and Commerce. CX—Customer Experience is an Outside-in view of “Customers” to consume products and services in a way that’s truly experiential.
Virtuos Digital (VDC) offers Core CRM Technologies and Platform Engineering services from leading vendors—Salesforce, Microsoft, Oracle, Creatio among others.
We have partnered with Agiloft to offer CLM—Contract Lifecycle Management to help Sales Teams sell faster and efficiently without manual and disconnected processes.
CXNow Suite is powered by top-notch Smartsheet Technology to offer a holistic Customer Experience Management Platform to increase C-SAT and track CX Processes.
CXDesk offers peace of mind to Companies who want to drive peak efficiency from CRM Investments and continuously improve, upgrade and optimize their CRM stack.
Digital Product Engineering and Digital Transformation are centered around the use of digital technology, and different aspects of an organization's digital strategy. At Virtuos Digital, Digital Engineering involves the process of designing, developing, testing, deploying, and maintaining digital or software products that deliver value to end users by leveraging modern stack of software and AI technologies.
We have strong programming skills such as JavaScript/TypeScript—Widely used for web development; Python—for web development, data science, and artificial intelligence.
Web development skills include React.js and Angular for JavaScript libraries/ frameworks for building user interfaces; Node.js— JavaScript runtime for server-side development.
We are skilled in React Native for Cross-platform mobile app development and Flutter — UI toolkit for building natively compiled applications for mobile, web, and desktop.
Our teams work on multiple database technologies such as Oracle, SQL. We also leverage MongoDB—NoSQL databases,
Firebase besides PostgreSQL and MySQL—the Relational databases.
We automate and integrate the processes of software development with the tools to support different aspects of the DevOps lifecycle such as Git for version control, Docker for Containerization platform, etc.
We use an array of Artificial Intelligence (AI) and Machine Learning (ML) technologies such as GenerativeAI Models developed by OpenAI to TensorFlow and NLP technologies such as BERT developed by Google besides many others.
Virtuos Digital has established key alliances with multiple technology leaders integrating digital technology into many aspects of a business or organization, fundamentally changing how it operates and delivers value to its customers.
Our Project Management Office (PMO) is tailored to support enterprise wide needs at a level the organization can embrace and from which it can realize benefit using our AllAgile Project Methodology powered by ScaledAgile Model. Customers can choose a choice of delivery models that are designed to drive value at scale while significantly reducing the upfront costs.
PPM leaders can consider multiple styles of our product portfolio and program management (PPM) that are best suited to meet the organizational needs.
We have redesigned our offshore, smartshore and onshore delivery models with a blended skillforce, specialized talent and business value driven approaches.
Modern Project Delivery
Franchised Digital Delivery
Build, Operate and Transfer
Business Outcomes Model
Virtuos Digital (VDC) offers unique Business Continuum Services once the projects go live to help enterprises in protecting their investments and manage business impact against any potential consequences of disruptions on critical business functions.
Protect and optimize your Application Technology Investments.
Transform your customer’s experiences on a continuous basis.
Create exceptional Employee Experience (EX) With our W.Digital program
Learn how Virtuos Digital can deliver an integrate experience architecture.
We have implemented CRM, CLM, Customer Experience and Work Collaboration Projects across various industry verticals such as Retail, Ecommerce, Travel, Financial Services, Manufacturing and served over 200 customers with Digital Transformation Projects. Hear what some of our esteemed customers say about Virtuos Digital.
Virtuos Digital (VDC) has implemented Contract Lifecycle Management from Agiloft at a leading IT Giant, Asana Work Management for multiple customers and Creatio No Code Platform at CLP—a leading Power Transmission Company.
Virtuos Digital (VDC) has implemented Creatio CRM Stack at one of the leading Power Transmission Company based out of Hong kong.
Virtuos Digital (VDC) has implemented Agiloft Enterprise CLM at one of the leading IT Giant to automate contracts and empower sales teams.
Virtuos Digital (VDC) has provided Asana Work Management solutions to many customers to deliver superior and engaging employee experience (EX).
Copyright ©2024 Virtuos Digital (VDC). All Rights Reserved by Virtuos Digital.
Contact
Demo