🚨
Critical + Blocker Open
8
🧪
Pending APB Testing
10
⛔
Blocked by OEM
3
✅
Resolved This Month
4
Status open tickets only
Test10(53%)
Not Started5(26%)
In Progress3(16%)
Re-Open1(5%)
Priority Distribution open tickets
Blocker
1
Highest
1
Critical
8
Major
3
Medium
6
Product Split open tickets
Agiloft9(47%)
Creatio9(47%)
Both1(5%)
🔔 Attention Required open critical only
🧪
APB Action Required — Test Status
Tickets in Test status have been delivered by Virtuos. APB must test and confirm closure — these are not open Virtuos items.
🔥 Open — Virtuos Action
CACS-638 — Decoupling Contracts Table
CriticalNot StartedAgiloft
CACS-635 — Issue in activating the contact in Agiloft
CriticalIn ProgressAgiloft⛔ OEM
→ We are waiting a response from Developer.
CACS-621 — Switching group to single, single to group in renewal contracts
CriticalNot StartedAgiloft
→ Once APB will be done with testing we can proceed further
CACS-609 — BIP (TONT,MONT) retrospective claims auto generation
CriticalNot StartedCreatio
→ Already Working but kept in testing phase due to recent changes.
CACS-534 — Integration Between Creatio and JDE
HighestIn ProgressCreatio
→ Final feedbacks received 24th March. Team is working on those changes.
🧪 Pending APB Test — Client to Close
CACS-593 — BIP outlet obligation option to remove and set as always required
Major🧪 Pending APB TestAgiloft
⚠ Delivered by Virtuos — APB to test & confirm closure
CACS-523 — Payee Outlet Selection box for Group Contract logic alignment
Major🧪 Pending APB TestCreatio
⚠ Delivered by Virtuos — APB to test & confirm closure
CACS-518 — S-619, missing Active contract - amendment not activated yet
Critical🧪 Pending APB TestCreatio
⚠ Delivered by Virtuos — APB to test & confirm closure
CACS-473 — Exclusion outlet didn't reflect in Creatio S-604, S-611
Blocker🧪 Pending APB TestCreatio
⚠ Delivered by Virtuos — APB to test & confirm closure
CACS-471 — Organization structure changes - Sales Region
Major🧪 Pending APB TestBoth
⚠ Delivered by Virtuos — APB to test & confirm closure
Ticket Type Breakdown
Change Request
16
Service Request
10
Data Patch
4
Simulation
1
Stage Overview open only
⚙️In Progress / Testing5
⛔Pending with OEM2
🧪Pending APB Test8
⏸️Not Started3
🔄Re-Open1
