India's #1 Oracle CX Partner For Enterprise Transformation
15+ Years. 200+ Implementations. The Partner That Helped Flipkart, MakeMyTrip, And Myntra Build CX Operations That Scaled Them To Unicorn Status.
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CX Projects Delivered
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Years With Oracle
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Certifications & Badges
The Only Oracle CX Partner That's Been Here Since RightNow
Oracle CX Since 2008 — Before Oracle. By 2011, We Were A Go-To RightNow CX Implementation Partner For India's Fastest-Growing Brands.
CX Advisory Depth
Map Journeys, Audit Your CX Stack, And Build Transformation Roadmaps Before Configuration. Strategy-First.
AIVelocity Engineering
AI-Assisted Implementation Through Forward-Deployed Engineering, Cutting Delivery Timelines By 40% Without Sacrificing Depth.
AllAgile Delivery
Sprint-Based, Outcome-Linked, Transparent Delivery. No Black-Box Consulting.
CXDesk Managed Services
Dedicated Post-Go-Live Optimization With 98% CSAT And SLA-Backed, Proactive Support.
Customer Journey Mapping
Redesign Outside-In Journeys Across Digital, Voice, Field, And Partner Touchpoints.
Omnichannel Integration
Connect Experiences Across Web, Mobile, WhatsApp, Voice, Email, And Stores Through Oracle Fusion CX.
CX Has Been Our Only Focus Since 2008
While Others Pivot With Trends, CX Is All We've Ever Done. Fifteen Years Of Single-Minded Focus Makes Us The Sharpest Oracle CX Team In The Region.
2008
Founded On CX
Virtuos Launches As A RightNow CX Implementation Partner — One Of The First In Asia Pacific.
2011
Oracle Acquires RightNow
Seamless Transition To Oracle CX. Flipkart, MakeMyTrip, And Myntra Implementations Underway.
2016
100-Project Milestone
Hit 100 Oracle CX Implementations Across India, SEA, And Middle East Markets.
2021
Oracle Fusion & AI Era
Launch Of CXNow And CXDesk Accelerators For Oracle Fusion CX. AIVelocity Engineering Introduced.
2024
Gold Partner & 200+ Projects
Elevated To Oracle Gold CX Partner. 200+ Implementations Across 8 Industry Verticals.
CX Advisory That Goes Deeper Than Implementation
We Don't Start With Technology. We Start With Your Customer — And Work Backwards To The Right Oracle Stack.
Strategic CX Roadmaps Grounded In Oracle Best Practices, Market Benchmarks, And Your Business's Unique Growth Trajectory.
AdvisoryFull-Stack Audit Of Your Existing Oracle CX Footprint — Configuration, Data, Integrations, And Adoption Gaps.
AuditStructured VoC Programs That Turn Survey And Support Data Into A Prioritized CX Improvement Backlog.
ResearchOutside-In Journey Maps Across Every Touchpoint — Used To Prioritize Which Oracle Modules Matter Most.
JourneysBuilt On Oracle. Accelerated By Virtuos IP
Proprietary Accelerators That Cut Oracle CX Time-To-Value By 40% And Keep Your Platform Optimized Long After Go-Live.
AI Transformation
The AI Transformation Stack for Oracle CX
Pre-built AI configurations, intent models, and automation blueprints that compress months of Oracle CX implementation into weeks.
- AIVelocity for CX — AI-native implementation engineering
- Forward Deployed Engineering for complex integrations
- Pre-built Oracle Fusion playbooks by vertical
- Rapid go-live accelerators for Sales, Service & Marketing
How We Helped Unicorns Build CX At Scale
Explore Client Stories
E-Commerce · Oracle Service Cloud · Scaled To Unicorn
Flipkart
How India's largest e-commerce platform built a CX operation that scaled from startup to $37B valuation.
Read the full story
Travel OTA · Oracle Service Cloud
MakeMyTrip
How India's leading OTA unified booking, support, and refunds into one omnichannel service desk.
Read the full story
Travel · CXdesk Experience Business
Thomas Cook India
How a 140-year-old travel brand modernized its customer experience business on Oracle Fusion.
Read the full story
BFSI · Oracle Fusion Migration
TVS Credit
How a legacy-to-modern CX migration boosted service agility and AI-readiness across every customer touchpoint.
Read the full storyTrusted by India's and Asia's leading brands
Deep Vertical Expertise Across 8 Industries
CX Transformation Looks Different In Every Sector. Our Vertical Practices Bring Pre-Built Oracle Configurations, Industry-Specific Journeys, And Compliance-Aware Delivery.
Ready to transform your CX with Oracle?
Book a free 60-minute CX Primer session with our Oracle practice lead — no slides, just conversation about your specific challenges.
