Improve Customer Retention and Growth With a CX Strategy using O.Digital Mastermind
CRM Technologies
CRM Functionalities
Hours of CustomerJourneys
CXDesk hours
The impact of COVID-19 on cloud management has been profound. GigClouds managed service program helps CEOs to adopt a strategy that addresses immediate-term and long-term client needs including cost optimization, business continuity, and security.
Budgetary pressure and a risk-averse mindset often stifle investment in new, "noncore" customer service, agent-oriented technologies. CX Leaders should buck this trend and adopt a "spend to save" mentality by using Customer Wide Harmonics Framework.
Effective deployment of a Radicalwork Nucleus (RWN) approach requires analysis of business activities, work context, and employee motivation. We work with CHROs and the C-Suite on optimizing Workplace technologies and introducing new agile frameworks.
Continuousness is a formula for success in a world that is constantly changing and more so after the COVID-19. C-Level leadership supporting CX can use our Return on Value (RoV) Solutions to prepare their organizations for continuous customer experience.
Results driven obsession
Customer is at heart
Rapid, Agile and Modular
Quick recovery of business
Operations are now digital by design. Our O.Digital Services seamlessly connect your business with customers—existing and potential—through intelligent, adaptive processes.
We orchestrate Harvest, Amplify, Retain, and Enhance (HARE) strategies by integrating O.Digital and advanced CX management solutions across the composable touchpoints of the modern service journey.
We’re not a BPO—and we don’t aim to be. Think of Virtuos as the cherry on top of the process layer, elevating traditional outsourcing with transformative CX, digital process automation, and consulting excellence. We empower BPOs and service teams to deliver more—strategically and experientially.
Here is a brief comparison between BPO and CTO — The Customer Trust Operations.
Resources cost 80% of your budgets and our O.Digital experts help you get started small with big wins. Learn how we do!
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Virtuos Digital (VDC) is a high-performance consulting and digital transformation company, driving AI Ambition and excellence through cutting-edge technology and strategic expertise.
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