We commit to co-lead
Our creative Co-Extend model prepares your CxO peers to take on this digital leadership role.
Digital Transformation
EmbraceFranchisedDigital Delivery
Leverage our most effective delivery practices to generate business outcomes from your digital initiatives with the CoExtend Model — consulting minds, platform mastery and AI engineering, pulling in the same direction.
CoExtend
Delivery model
We co-deliver with fusion teams
Fusion teams of IT and business team members co-deliver with the shared engineering skills.
We co-govern to minimize risk
We work with your CxO peers to shift to an orchestration approach that mitigates the risks.
Core Consulting
Expertise
Virtuos Digital was established in 2008 as a Customer Experience consultancy, bringing CRM on the cloud to mid-sized and large enterprises. Four practices, one bench.
Digital Transformation with a Composite Experience Factor
- Customer Experience (CX) Design
- Building a Culture of Employee Experience (EX)
- Everything Experience (XX): A Holistic Approach
- Cohesive TX where all experiences converge
Creating Digital &
AI Capabilities
Virtuos Digital helps mid-sized and large enterprises build the digital and AI capabilities that give them a lasting competitive advantage — which is only possible when five core capabilities are rewired across dozens of customer journeys and core business processes.
- Creating a transformation roadmap0%
- Building digital talent0%
- Business operating model0%
- CX engineering & practices0%
- Change management0%
Digital Transformation
Services
Forging powerful digital bonds through AI, cloud and platform engineering — enhancing processes and driving sustainable growth.
Customer Experience Strategy
We create and use Moments of Truth to enhance your CX with the industry's first and most complete building blocks.
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Platform Engineering
Accelerating the delivery of applications — including no-code and superapps — at a pace that produces business outcomes.
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Artificial Intelligence
Identifying the strategic opportunities of Generative AI and other AI technologies, and implementing them to capture their value.
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CRM Technologies
Leveraging top-notch CRM platforms (including no-code) to deliver superior Customer Experience across every channel.
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Contract Lifecycle Management
Automating processes to proactively manage contracts from initiation through award, compliance and renewal.
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Work Management
Boosting workforce digital dexterity and performance through an engaging, intuitive work environment powered by Digital & AI.
ExploreWe Are
To Transform Your Business
At Virtuos Digital — VAVES, we blend intelligence, speed and scale to reimagine how modern businesses run. With AIVelocity as our AIAmbitious backbone, we power transformation across Software, Product Engineering, Consulting, Professional Services and sprint-based innovation. VAVES is the Virtuos Architecture for Value Engineering and Services.
Software
Designing, building and delivering smart, scalable applications powered by AI and Agentic AI frameworks — where ideas evolve into intelligent digital products with velocity.
Productare
Our product engineering studio turns innovation into reality — crafting modular, composable, AI-driven products that scale fast and evolve with the future of intelligent work.
Consultare
We bring strategy to execution with AI-driven consulting — actionable insights, transformation roadmaps, top-notch advisory and next-gen solutions for experience-led growth.
Scientare
Specialised professional services built for the experience economy — ensuring AI-powered delivery, governance and continuity at every touchpoint, scaling with precision.
Swiftare
Sprinted digital services that deliver results in weeks, not months — high velocity for rapid prototyping, delivery and digital interventions across the applications we implement.
Digital Engineering
Services
We design, develop, test, deploy and maintain digital products — using modern software and AI technologies to deliver value to the people who use them.
Programming Languages
Strong programming skills across JavaScript/TypeScript for web development and Python for web, data science and artificial intelligence.
Web Development
React.js and Angular for building user interfaces, and Node.js as the JavaScript runtime for server-side development.
Mobile Development
React Native for cross-platform mobile apps and Flutter — the UI toolkit for natively compiled applications on mobile, web and desktop.
Database Technologies
Teams working across Oracle and SQL, plus MongoDB and Firebase on the NoSQL side and PostgreSQL and MySQL on the relational side.
Award Winning
Virtuos Digital is recognised by its partners and customers as a great performer and a significant value driver in delivering CX and CRM.
Industry Expertise
Industry expertise built over 15+ years of digital transformation projects across CRM, CX, CLM and EX.
Our Alliances
Portfolio
Virtuos Digital's elite alliances with leading tech giants redefine enterprise transformation — integrating digital across operations to unlock innovation, amplify value and accelerate intelligent growth.
We have completed 0+ projects successfully
How we deliver projects using the AllAgile methodology
Our PMO, driven by the AllAgile methodology and the ScaledAgile model, gives enterprises value-centric delivery at scale — maximising impact, minimising cost and making adoption seamless.
Projects Deliver Value
PPM leaders can pick from multiple styles of our product portfolio and program management, choosing the one best suited to the organisation's needs.
Delivery Models
We have redesigned our offshore, smartshore and onshore delivery models with a blended skillforce, specialised talent and business-value-driven approaches.
AllAgile
Modern Project Delivery
CoExtend
Franchised Digital Delivery
TalentedIn
Build, Operate and Transfer
Resulteer
Business Outcomes Model
Continuum
Services
Business Continuum Services keep supporting the enterprise after launch — safeguarding the investment and heading off disruption through continuous monitoring and proactive fixes, so operational resilience holds over the long run.
Customer Success
Stories
Contract Lifecycle Management from Agiloft at a leading IT giant, Asana Work Management for multiple customers, and the Creatio no-code platform at CLP — a leading power transmission company.
CLP modernises stakeholder management with Creatio
Virtuos Digital transforms legacy systems into an intelligent, no-code platform for seamless stakeholder visibility, engagement, search and reporting.
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KGiSL streamlines contract management with Agiloft
A tailored Agiloft implementation that lifted contract visibility, approval workflows and productivity for a leading technology service provider.
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A leading hotel booking processor accelerates with Asana
Virtuos Digital implements Asana WorkOS to streamline global travel-tech operations and speed up collaboration across teams.
Read the case studyWhat Our
Customers Say
Eighteen years of transformation work, in the words of the leaders who commissioned it.
MakeMyTrip significantly improved Customer Experience by leveraging Oracle Service Cloud, and Virtuos implemented end-to-end processes across all operations. It has been a long journey with Virtuos and team.
Venky and his team have brought enormous success to Thomas Cook, building a portal on Oracle Service Cloud for more than seven processes — inbound travel, forex operations, MICE and more.
From 200 agents to 5,000 across contact centres and operations on Oracle Service Cloud, implemented by Virtuos. We went live within 15 days with our first phase — a commendable job by the consulting team.
Trusted By Leading Customer And Partner Brands
