A Leading Brewery Company (LBC) Automates with Agiloft CLM

LBC Embarks on Digital Contract Intelligence with Agiloft CLM Implemented by Virtuos Digital—Consultare

in contract processing time from initiation to execution.: 70% reduction
in manual errors and legal compliance risks.: 85% decrease
across global contracts with structured metadata and search.: 100% visibility

About the Leading Brewery Company (LBC)

A leading brewery conglomerate (name withheld for confidentiality and hereafter called LBC), headquartered in Singapore, with a legacy spanning over a century, stands as a global force in the beverage industry. Originally established in the early 19th century as a joint venture between some of the world’s most recognized brewing brands, the company evolved significantly through strategic mergers and expansions. It adopted its current identity in 1989 and, following a major consolidation in 2013, now oversees a prestigious portfolio of internationally renowned beer and beverage brands. Operating across a highly intricate value chain, the company partners with dealers, distributors, bottlers, logistics providers, and retail networks—managing a vast landscape of commercial agreements and regulatory commitments. Given this operational complexity, Contract Lifecycle Management (CLM) has become a vital enabler of business agility and compliance. For the purposes of this case study, the organization has chosen to remain anonymous.

Digital Transformation (DX)

Understanding Contract Management at LBC

The contract lifecycle at LBC is core to its business operations. It involves creating and managing agreements with bottlers and distributors, covering product volumes, pricing, territory rights, payment terms, SLAs, and marketing support. CLM also manages payee information, taxation, and regulatory compliance for thousands of dealers and channel partners.

Amendments: Track and manage renewals, changes, and legal obligations seamlessly across contracts and jurisdictions.
Integrations: Sync contract data with Claims, Payments, and Compliance systems for streamlined downstream operations.
Approvals: Enable multi-level, auditable approvals across legal, commercial, finance, and regional teams.

Challenges Before Agiloft CLM

Prior to implementing Agiloft CLM, LBC faced significant friction due to:

Fragmented legacy contracts scattered across geographies with no centralized visibility.
Manual contract creation and approval workflows, prone to delays and inconsistent compliance.
Lack of real-time status tracking for bottler and dealer agreements.
Physical contract handling has been eliminated, with secure digital storage ensuring quicker retrieval and audit readiness.
Automated notifications, tracking of amendments, and scheduled performance reports have drastically improved process efficiency and governance.

Automation at the leading brewery company delivered tangible results—contract processing time dropped by 70%, manual errors by 85%, and complete visibility into global contracts was achieved, strengthening compliance and audit readiness.

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— Shreyank Reddi,

Associate Director – Digital Transformation

Transformation Through Agiloft CLM + Virtuos Digital—Consultare

LBC partnered with Virtuos Digital—Consultare (VDC) to automate and digitize its entire Contract Lifecycle Management using Agiloft's AI-native CLM platform. Over a multi-phase deployment spanning several months, more than a dozen specialized consultants from VDC were embedded to streamline the process.

Key innovations and automation introduced:

Centralized CLM Portal: Integrated with enterprise systems to host all contracts with bottlers, dealers, and partners.
Digitization of Legacy Contracts: Migration of legacy contracts into smart templates, categorized by region, product line, and partner type.
Automated Workflows: For contract initiation, legal review, and executive approvals—mapped through business rules and escalation logic.
Seamless Claims Integration: Integration with LBC’s Claims Management System, enabling real-time data flow on contractual entitlements, penalties, or disputes.
Dashboards for KPIs: Dashboards for contractual obligations, renewal alerts, and performance KPIs across regional and global teams.
Role-Based Access: For Sales, Legal, Compliance, and Finance functions to ensure visibility and security.

Why LBC Chose Virtuos and Agiloft

LBC’s decision followed a rigorous evaluation process. Agiloft's low-code flexibility, AI features, and contract intelligence capabilities stood out for their ability to adapt across business lines. Virtuos Digital—Consultare brought deep expertise with:

Proven Agiloft Gold Partner credentials,
A track record of enterprise-grade implementations,
Cross-platform integration expertise (Claims, CRM, ERP),
Strong consulting-led approach with Design Thinking at its core.

This combination made Virtuos the trusted transformation partner of choice.

Design Thinking in Action

From the outset, Virtuos applied Design Thinking methodology—engaging stakeholders across departments to deeply understand pain points, co-create user-centric solutions, and iteratively validate them.

This approach:

Helped tailor workflows to regional realities,
Simplified complex multi-level approvals,
Cross-platform integration expertise (Claims, CRM, ERP),
Fostered stronger collaboration between Legal, Commercial, and Finance teams.

The result was a CLM platform not just implemented—but adopted with enthusiasm across the organization.

The Virtuos Edge

At Virtuos Digital—Consultare, our integrated practice across Agiloft CLM, Claims, CRM, and Automation Platforms ensures clients like LBC realize value beyond implementation—through continuous innovation.

Our experts continue to build custom modules, expand AI features, and integrate new capabilities—delivering future-ready contract intelligence ecosystems.

Learn more at vdc.com/agiloft