HDFC LIFE DIGITIZES QUOTE MANAGEMENT

Virtuos and Creatio empower HDFC Int'l Life’s Sales Team with a no-code, digital quote system to streamline underwriting and approvals.

Complete Implementation (with UAT): 6 Weeks
Hours of Coding Effort: ZERO
Percentage of “No-code” Implementation: 100%
Sophisticated Quote Management Process: QMP

ABOUT PROJECT

QMP — Quote Management Process Transformation

Virtuos Digital—Consultare implemented the Creatio Sales Platform to streamline and digitalize the Quote Management Process (QMP) for HDFC International Life & Re Company. The solution enabled efficient submission, tracking, and assignment of quote requests by the Business Development team. Auto-routing streamlined collaboration across Actuary, Risk, and Underwriting departments, significantly reducing manual delays. Purpose-built dashboards empowered better portfolio risk management, faster underwriting, and accelerated inter-team approvals, driving operational efficiency and transparency.

Modules Used:

Business Process Automation Engine

Dynamic Case Management

Business Rules Engine

Bulk Data Import & Export

Analytics & Reporting

No-Code Automation Templates

Top Challenges

HDFC Life Reimagines Quote Automation

It conveys transformation, innovation, and a future-forward mindset.

Manual Processes: Reinsurance quotes were managed on spreadsheets with manual benefit entries and calculations, increasing errors, time consumption, and operational inefficiencies.
Limited Visibility: The absence of a centralized system made it difficult to track quote statuses per cedent, leading to inconsistent updates and delayed follow-ups.
No Intelligence: Absence of analytics on approvals, rejections, and turnaround times hindered strategic insights and continuous improvement in quote management efficiency.

Virtuos Edge & Approach

Virtuos Digital—Consultare has transformed HDFC Int'l Life’s vision of automating the Quote Management Process (QMP) by implementing Creatio’s No-Code Automation Platform, recognized as a leader in the Forrester Wave Report. Prior to this automation, HDFC relied heavily on manual processes and expensive resources, resulting in delays, inefficiencies, and limited scalability. Virtuos’ domain expertise and agile implementation approach enabled faster deployment, seamless user adoption, and real-time collaboration across teams. Together with Creatio, Virtuos is driving next-gen digital transformation through no-code innovation—empowering businesses to scale rapidly and operate intelligently.

Learn more at vdc.com/creatio.